Theoretical positions -- Construction and understanding of texts -- Process and thoeries -- Research questions -- Entering the field -- Sampling strategies -- Semi-structured interviews -- Narratives as data -- Focus group interviews and discussions -- Verbal data: an overview -- Observation, ethnography and visual data methods -- Visual data: an overview -- Documentation of data -- Coding and categorizing -- Sequential analyses -- Text interpretation: an overview -- Grounding qualitative research -- Writing qualitative research -- Computers in qualitative research -- Qualitative and quantitative research -- The quality of qualitative research: beyond criteria.