getting to the heart of change Krug, Doug creator autor. Oakley, Ed autor. text monographic 265 páginas : Ilustraciones ; 21 centímetros Getting right to the point -- The dynamics of organizational change -- Getting to the real issues -- The mindset issue -- Looking and focus -- Generating the mindset shift -- Asking versus telling -- The ultimate empowerment tool -- leadership Doug Krug. Incluye bibliografía. SEG42 SEG41 SEG40 SEG39 P94 P87 P86 P85 P77 P76 P35 Liderazgo 0671866753 PE-LiUPU 150616 20250731173507.0 spa