Making meetings work : achieving high quality group decisions /
John E. Tropman.
- Segunda edición.
- 247 páginas : Ilustrado ; 23 centímetros.
Incluye referencias bibliográficas en las páginas 233-240.
Principle driven: The seven imperatives --- Managing agenda organization --- Managing agenda design: The rule of the agenda bell --- Managing meeting text: The writing rules --- Managing participant trust: The integrity rules --- Managing pre-meeting and post-meeting tasks --- Managing rehearsals, performances, and audiences --- Managing emotional elements of meetings ---Managing the flow of ideas and proposals: dealing with difficulties in idea processing --- Managing bases for decisions in meetings: The decision rules --- Managing decision and choice --- Managing positions and roles in meetings ---Managing tasks and functions in meeting --- Managing conflicting values in meetings --- Managing the evaluation rules --- Strategies and tactics of the meeting masters --- Implementing total quality meetings (TQM) --- The meeting: Lore and legend --- The negative culture of meetings --- But why do things go wrong? --- Quality management equals quality decisions --- Family group decision making and the family meeting --- The eclipse of community and the civic meeting: From bowling alone to meeting alone --- Crisis in Governance: Problems with boards of directors --- Leadership in community decision making.